Who I am

This website address is: https://www.wayofmindfulness.co.uk. It is representing Way of Mindfulness, run by Belinda Gammon.

Introduction

Your privacy is very important to me and you can be confident that your personal information will be kept safe and secure and will only be used for the purpose it was given to me.  I adhere to current data protection legislation, including the General Data Protection Regulation (EU/2016/679) (the GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications(EC Directive) Regulations 2003.

This privacy notice tells you what I will do with your personal information from initial point of contact through to after your therapy has ended, including:

  • Why I am able to process your information and what purpose I am processing it for
  • Whether you have to provide it to me
  • How long I store it for
  • Whether there are other recipients of your personal information
  • Whether I intend to transfer it to another country
  • Whether I do automated decision-making or profiling and
  • Your data protection rights

I am happy to chat through any questions you might have about my data protection policy and you can contact me via contact@wayofmindfulness.co.uk.

‘Data controller’ is the term used to describe the person/organisation that collects and stores and has responsibility for peoples’ personal data.  In this instance, the data controller is me.

I am registered with the Information Commissioner’s Office (registration number: ZA750060)

My phone number is: 07851 218 014.  My email address is: contact@wayofmindfulness.co.uk

My lawful basis for holding and using your personal information

The GDPR states that I must have a lawful basis for processing your personal data.  There are different lawful bases depending on the stage at which I am processing your data.  I have explained these below:

If you have had therapy with me and it has now ended, I will use legitimate interest as my lawful basis for holding and using your personal information.

If you have been on a Mindfulness Retreat Walk with me and it has now ended, I will use legitimate interest as my lawful basis for holding and using your personal information.

If you are currently having therapy or if you are in contact with me to consider therapy, I will process your personal data where it is necessary for the performance of our contract.

If you are in contact with me to consider or are waiting to attend a Mindfulness Retreat Walk, I will process your personal data where it is necessary for the performance of our contract.

The GDPR also makes sure that I look after any sensitive personal information that you may disclose to me appropriately.  This type of information is called ‘special category personal information’.  The lawful basis for me processing any special categories of personal information is that it is for provision of health treatment (in this case counselling, or mindfulness retreat walks or mindfulness training) and necessary for a contract with a health professional (in this case, a contract between me and you).

How I use your information

Initial contact – counselling

When you contact me with an enquiry about my counselling services, I will collect information to help me satisfy your enquiry.  Examples of the type of information I will collect will include: your name; telephone number; and email address.  Alternatively, your GP or other health professional may send me your details when making a referral or a parent or trusted individual may give me your details when making an enquiry on your behalf.

Initial contact – mindfulness training (inc. Mindfulness Retreat Walks & 8-wk courses)

When you contact me with an enquiry about my counselling services, I will collect information to help me satisfy your enquiry.  Examples of the type of information I will collect will include: your name; telephone number; and email address. 

If you decide to proceed, I will ensure all your personal data is deleted within 3 months of concluding our work together.  If you would like me to delete this information sooner, just let me know.

Counselling agreement

If you decide you wish to access my counselling service, examples of the type of information I will collect may include: your reason for accessing the service (in the case of counselling sessions); date of birth; name of your GP; emergency contact number.

While you are accessing counselling

Rest assured that everything you discuss with me is confidential.  That confidentiality will only be broken in certain cases (click here to see my confidentiality clause).  I will always try to speak to you about this first, unless there are safeguarding issues that prevent this.

I will keep a record of your personal details to help the counselling services run smoothly.  These details are kept securely and are not shared with any third party.

I will keep annonymised written notes of each session, these are kept in a locked filing cabinet.

For security reasons I do not retain text messages for more than 1 month after the agreed conclusion of our work together. If there is relevant information contained in a text message, I will add such information to client notes and destroy the text.  Likewise, any email correspondence will be deleted after 1 month if it is not important.

After counselling has ended

Once counselling has ended, your records will be kept for 3 months after the end of our contact with each other and are then securely destroyed.  If you want me to delete your information sooner than this, please tell me.

Third party recipients of personal data

I sometimes share personal data with third parties, for example, where I have contracted with a supplier to carry out specific tasks.  In such cases I have carefully selected which partners I work with.  I take great care to ensure that I have a contact with the third party that states what they are allowed to do with the data I share with them.  I ensure that they do not use your information in any way other than the task for which they have been contracted.

Your rights

I try to be as open as I can be in terms of giving people access to their personal information.  You have a right to ask me to delete your personal information, to limit how I use your personal information, or to stop processing your personal information.  You also have a right to ask for a copy of any information that I hold about you and to object to the use of your personal data in some circumstances.  You can read more about your rights at ico.org.uk/your-data-matters.

If I do hold information about you I will:

  • give you a description of it and where it came from;
  • tell you why I am holding it, tell you how long I will store your data and how I made this decision;
  • tell you who it could be disclosed to;
  • let you have a copy of the information in an intelligible form.

You can also ask me at any time to correct any mistakes there may be in the personal information I hold about you.

To make a request for any personal information I may hold about you, please put the request in writing addressing it to contact@wayofmindfulness.co.uk.

If you have any complaint about how I handle your personal data please do not hesitate to get in touch with me by writing or emailing to the contact details given above.  I would welcome any suggestions for improving my data protection procedures.

If you want to make a formal complaint about the way I have processed your personal information, you can contact the ICO which is the statutory body that oversees data protection law in the UK.  For more information go to  ico.org.uk/make-a-complaint.

Contact details
To exercise all relevant rights, queries or complaints, please, in the first instance, contact me on: contact@wayofmindfulness.co.uk; or Tel: 07851 218 014; or by post to: Unit 34742, PO Box 4336, Manchester, M61 0BW. 

You can contact the Information Commissioners Office on 0303 123 1113 or via email: www.ico.org.uk/global/contact-us/email/, or at the Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

Data security

I take the security of the data I hold about you very seriously and as such I take every effort to make sure it is kept secure.  I use encrypted communication software; password protected devices and locked filing cabinets.

Visitors to my website

When someone visits my website, I use a third party service, Google analytics, to collect standard internet log information and details of visitor behaviour patterns.  I do this to find out thigs such as the number of visitors to the various parts of the site.  This information is only processed in a way that does not identify anyone.  I do not make and do not allow Google to make any attempt to find out the identities of those visiting my website.

I use legitimate interests as my lawful basis for holding and using your personal information in this way when you visit my website.

I use a third party service, wordpress.com, to help build and maintain the security and performance of my website.  To deliver this service it processes the IP addresses of visitors to my website. There is more detailed information, supplied by WordPress.com (scroll down), on the data they collect in order to carry out these functions.

I use a third party service, No Worries, to host my website.  This site is hosted at www.noworrieshosting.co.uk.

Like most websites, my website uses cookies to help the site work more efficiently – find out more about our use of cookies (insert link)

No user-specific data is collected by me or any third party.  If you fill in a form on my website, that data will be temporarily stored on the web host before being sent to me.

WordPress powered website: what personal data is collected and why

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Visitor comments may be checked through an automated spam detection service.

What data breach procedures we have in place

In the event that a data breach occurs, I will contact the Information Commissioner’s Office ensuring reasonable measures will be taken to contain the breach.